The Profile of the profession of Tourist Guide in Campania and Italy:
Do you know the differenz between a Tour Guide and a Tour Leader?
Unfortunately the common opinion mixes up the two different profiles in Italy: Tourist-Guide and Tour-Leader! I’m Tourist Guide in Campania/ South-Italy. Our main-city is Naples. The gulf of ist an unique natural scenery, facing to the famous Volcano Vesuvius. Lot’s of guests enjoy the landscape and excavations. It’s hard to find a good Tourist Guide which is qualified. The costumer it self has to control!
To get the equal service for your spend money!
Here a clear characterization about the Profiles of Tour Leader and Tourist Guide in Campania/Italy.
The Tour Leader (or escort) has the tusk to escort the travelers on their trip. He will resolve problems for the guests, concerning the trip itself (pick up on the airport, hotel, transport, accommodations, misfortunes, appointments with the Tour Guide,…) in other words he controls and protects the interests of the Tour operators and the visitors. Unfortunately, in the most of the Countries is no must to have an exam to be Tour Leader. But exams are generally guarantees for quality. In Fact, I am proud to have the lizense in Italy!
The qualified Tourist Guide in Campania and Italy:
This badge is the award for the exam in Campania/Italy. Let’s compare it with the “BlueBadge” of London!
The profession of the Tourist Guide (Tour Guide) consists in a qualified person who guides visitors in the language of their choice and interprets the cultural and natural heritage of an area, which person possesses an area-specific qualification usually issued and/or recognized by the appropriate authority”.2
So it is in Campania/Italy, with the result of a high repositioned profession. Each Guide runs his own company. In Campania and all the regions of Italy is the need to pass a state-certified exam. They are proofed in the Country’s-language (Italian) as well as one abroad-language or more. In Italy, counts the country-law.
In other words it means that only how lives in the country knows really about history, habits, tradition and the actual situation and life in the country. Espacially with the states exam!
On my trips in amazing countries, like yours (USA/UK/Australia), I engage a local guide! If I visit the south of a country the uses are different as in the north, you agree? The same happens in Italy. Control if your Tourist Guide has a license and if he lives in fact in the area you visit!
To understand really the authentic Italian habits you need only do two things:
- Enjoy ….
- with your licensed Tourist Guide of Campania in Pompeii, Naples, Capri, Amalfi and Positano, Vesuvius,…
To specialize as Tourist Guides of Campania/Italy we have to study hole the life!
After the states exam we train a lot of particular subjects like archeology, history of the country even though the history of visitor-countries to compare, as well as History of Arts, languages, volcanology, traditions and habits, agriculture. Psychology is even very important. It depends at least on the market of the individual Tourist Guide. These trainings are all to remunerate of our private pocket. Obviously the training stops never!
Consequently there are a lot of qualities of a Tourist Guide in Campania and Italy you can’t train, but you need to have the characteristics:
Espacially you have to have a great memory, as well the joy to read and record. To be curious is an important task. Accordingly we need to have a real good Self-control, to protect our guests in the case of problematic or dangerous situations. At least the Tourist Guide has to be healthy and fit. All of us are different and consequently unique.
Tasks of a Tourist Guide in Campania/Italy:
The Tourist-season in Campania lasts from eastern to mid-November. Early in the morning the Guide leaves his home to reach the guests. The advanced booking decides where they meet, sometimes far from home.
The guide has to appear relaxed and professional. Problems remain obviously at home. In the meantime the Tourist Guide organizes careful the agreed program by the Tour Operator: All about traffics, possible changes of weather, pre-booking of tickets or entrance fees, according with the driver.
Especially Coach-drivers have to follow specific timings concerning the legal breaks, as to connect with the “Pit-stop” of the visitors and the program, which determinate the Tour operator or the pre-booked Parking-areas. The Team-work between Guide and Driver is the base for a perfect day.
The Tourist Guide in Campania/Italy and the challange:
Certainly our guest doesn’t know all the work behind a Tour. The art consists to work out a perfect organization, to appear relaxed, to entertain and inform about the sites and their history without hurry, as well as to follow the time table and to resolve problems on the road.
You need to know the area as your own pocket.
Private Tour or Coach Tour with your Tourist Guide in Italy:
The private Tour is to structure at least as “tailor-made”. The day will be planned on your wishes and moods. Only small parties of friends. The price is higher, but it will be a special trip.
To the compare, Coach Tours are mostly mixed up with clients of different mentalities and social levels. The Programm is determined by the Tour Operator, nothing to change!
Anyway, this job is a great challenge, but by the end of a day it is a marvelous satisfaction!
My favorite Tours in Campania:
Campania/Italiy: The Tourist Guide and the behavior of guests:
Another important task of a Guide is to remain neutral to the single guest. There is no question about sympathy! Be friendly even if the guest is moody, tired, hungry or envious. Keep always calm! Only a long and patient experience can teach how to behavior. I use humor and empathy.
How to choose your professional Tourist Guide in Italy and espacially in Campania?
There is no guide who knows all about Italy, at least not with quality. Find a guide living in the region or city you visite. Our country is divided in 20 Regions, one very various of the other. As Tourist Guides of Italy we are proud to offer as well a Network of enthusiast Guides through this marvelous country.
We have all Family and need to stay at home, to sleep in our own bed, to be relaxed and ready for our passion. As you, we need our environment, to be balanced and fit for our daily work. So we have the pleasure to help you, to find the best Guide for your requirement, in the area you visite. For Campania I will be on your desposition!
Thank you for your attention. I’m on your disposal for any question regarding the profile of Tourist Guide and Tour Leader in Italy.
- Wikipedia, Accompagnatore Turistico (Tour Leader)
- “EN 15565 2008 Standard for the Training and Qualification of Tourist Guides…” World Federation of Tourist Guide Assiciations. Retrieved 15 May 2017
Nice to meet you soon in Naples and sourroundings!
Cecilia Barbara Walch